Category Archives: Customer Service

Packed Lunch.

I am sure that my friend Megh expected me to write a blog post when he sent me this link to a fascinating story about the Norwegian packed lunch and here I go obliging him. I have not been to … Continue reading

Posted in Customer Service, Nostalgia, Relationships, Uncategorized | Tagged , , , | 11 Comments

Is Modern Marketing Intrusive?

This question was asked by my co blogger Shackman as the topic for this week’s Friday 2 on 1 posts.You can read about his own thoughts on the subject at his blog. My answer was instantaneous – “Yes, of course … Continue reading

Posted in Blogging, Customer Service, Facebook, Management, Marketing, WhatsApp | Tagged , , | 20 Comments

Miscommunication.

Cheerful Monk’s post on the same topic reminded me of a hilarious incident from the late seventies. My readers must recall those days of telephone switch boards with telephone operators cum receptionists with hundreds of calls to attend every day. … Continue reading

Posted in Blogging, Customer Service, Humor, Language | Tagged , , | 11 Comments

What Frustrated You Most Last Week And Why.

A friend recommended that I read a book on India that he felt would be of great interest to me. I went online to find some reviews and was convinced that I would indeed be interested and so went online … Continue reading

Posted in Blogging, Books / Reading, Customer Service | Tagged | 14 Comments

Money To The Dead!

Some of my readers will remember my post on mail addressed to my late father advising him about his life after superannuation. A friend who remembered the post has now sent me this photograph. Please click on the image for … Continue reading

Posted in Blogging, Customer Service, Humor, India, Management, Relationships, Sarcasm | Tagged | 13 Comments

Customer Service.

I bought an electrically operated recliner from  a leading furniture maker of India in 2003. This is a US$1.323 billion (2015) revenue company with 12000+ employees. The recliner is in great shape and is my favourite perch. I spend a … Continue reading

Posted in Customer Service, India | Tagged | 6 Comments

My Book Binder.

I get paper back books not available as hard cover copies bound by a Book Binder about two Kms away from home. I have been doing this for a couple of decades. Due to parking problems near his shop however, … Continue reading

Posted in Books / Reading, Customer Service, India, Religion | Tagged , | 19 Comments

First Name.

I got two text messages from Amazon on my cellphone to the effect that a book that I had ordered had been delivered successfully. I had been at home and had not received any delivery from a courier and so … Continue reading

Posted in Customer Service, India, Language | Tagged | 22 Comments

Neighbours.

This is a photograph of a real driving school located just opposite to my residence and I see the owner/instructor every day as also some of his students on and off. A regular feature of this driving school is the … Continue reading

Posted in Customer Service, Humor, People | Tagged , , , | 20 Comments

Niche Marketing.

“A niche market is the subset of the market on which a specific product is focused. The market niche defines as the product features aimed at satisfying specific market needs, as well as the price range, production quality and the … Continue reading

Posted in Customer Service, Economics, Marketing, People | Tagged , , , | 21 Comments