Category Archives: Customer Service

Ring Those Bells.

This week’s Friday LBC topic has been suggested by Lin who has already written the post well in advance. Her take on the subject is very different from what mine will be, due primarily to cultural differences. My earliest recollection … Continue reading

Posted in Blogging, Books / Reading, Customer Service, Nostalgia | Tagged , , , | 21 Comments

It Pours!

My readers will know about the chaos that my home has been experiencing with the remodeling going on. There has been a lull as we have temporarily stopped the work, essentially to be done to the exterior and to fabricate … Continue reading

Posted in Blogging, Customer Service, People, Relationships | Tagged , , , , | 20 Comments

Telephone Bills.

For the past many years my average monthly mobile telephone bill would be in the region of Rs.800.00 Many people that I know said that this was what they were paying too and so I had accepted that as part … Continue reading

Posted in Customer Service | Tagged , | 18 Comments

India Post.

Please click on the image for a larger resolution. That is the notice that I received after I had received a parcel from Amazon India. On checking back on some other orders, I found that this was the second time … Continue reading

Posted in Customer Service | Tagged | 7 Comments

Travel Series VI.

Lin, the promised bonus post on the Travel Series. I had written this three years ago! “Gender Change. During my recent trips to the South of India, I had a couple of misadventures with the Indian Railways. To start with, … Continue reading

Posted in Blogging, Customer Service, Humor | Tagged , , , | 11 Comments

Travel Series V.

Lin, I wrote this one too for the LBC over three years ago. The topic was suggested by Padmum. This gives more than just one incident and to that extent kind of sums up my travelling days and some of … Continue reading

Posted in Blogging, Customer Service, History, Nostalgia, People, Writing | Tagged , , , , , | 8 Comments

Facial.

During my recent visit to the barber for my monthly hair cut, he suggested that I go for a full facial treatment besides the upper body massage, which is my normal routine. I laughed at him and said that I … Continue reading

Posted in Customer Service, Humor, People, Values | Tagged | 10 Comments

Customer Service ICICI Bank.

I keep hearing about poor customer service all the time from various sources and when I personally experienced excellent customer service from a bank, I thought that it should be acknowledged by me in my blog post and also through … Continue reading

Posted in Customer Service, Gratitude, Management | Tagged , , | 6 Comments

Call Me Mister.

It is bad enough that one has to listen to a lot of recorded music, and to add to that insult, a new phenomenon in telephoned customer support is the use of the first name of the customer by the … Continue reading

Posted in Customer Service, Friendship, Language, People, Sociology, Values | Tagged | 37 Comments

My Blog.

I had some problems with my blog recently and my readers have all conveyed the problems faced by them one way or the other to me either through comments or through email separately. I just wish to share what happened … Continue reading

Posted in Blogging, Customer Service | Tagged | 10 Comments