Category Archives: Customer Service

Synchronicity At It Again.

There are two ways of exerting one’s strength: one is pushing down, the other is pulling up. ~ Booker T. Washington In the following story, you see both pulling up and pushing down take place. It never fails to amaze … Continue reading

Posted in Customer Service, Family, People, Relationships, Sociology, Values | Tagged , , | 8 Comments


The week just gone by has been one of a mixed experiences.  Some very memorable ones, some eminently forgettable ones and I would call it a normal ordinary week except for one factor. That one factor was my observation that … Continue reading

Posted in Customer Service, Friendship, Relationships | Tagged | 18 Comments

Chai, Garam Chai.

This is Jugaad in the digital age.

Posted in Customer Service, Food, Marketing, Sociology | Tagged | 7 Comments


I received this in my spam box!  Please click on it to get a larger resolution. When mobile phones were first introduced in India, I could not really afford them but my employer insisted that I use one bought and … Continue reading

Posted in Blogging, Customer Service, Humor | Tagged , | 16 Comments


Becky posted this on her facebook wall yesterday and it reminded me of two instances that had preceded the post and which resonated with the message that this conveys. I was unpacking a parcel my friends Neena and Anil had sent containing Gajak … Continue reading

Posted in Customer Service, Facebook, Gratitude, People, Relationships | Tagged | 16 Comments

O2 – Mobile Phone Customer Service Or Disservice!

My brother Barath recently had a hilarious chat with a customer service representative of O2 which I reproduce below later.  Please be patient and read through to the end.  You will have a few laughs if nothing else.  He eventually … Continue reading

Posted in Customer Service, Family, Humor | Tagged | 15 Comments


Last week I observed my friend Ramesh wearing a very nice T-shirt and asked him where he had bought it from. He answered that he had bought a few of them at an airport shop and that the same brand … Continue reading

Posted in Customer Service, Friendship, Gratitude, Spiritualism | Tagged , , | 16 Comments

Amazing Amazon India Satisfactory Resolution Finally.

Your Account Message From Customer Service Hello, I’m sorry that you haven’t received the refund in your account. I understand that you want amount to be refunded to your account for the order #404-0318746-5430779. I’ve requested a refund of … Continue reading

Posted in Customer Service | 7 Comments

Amazing Amzon India – III.

I am yielding to a request from Cheerful Monk who wants the title to change to Aamzon India as her own Amazon does not do such silly things. Point made. I have had excellent service from Amazon USA and will … Continue reading

Posted in Customer Service | Tagged | 9 Comments