Bliss Thanks To Excellent Customer Service.

From the time that Covid hit us more than two years ago, the one luxury that I have had to forego was my monthly pedicure and foot massage. Except for one brave outing after the total lockdown was lifted,  I was hesitant to go out for one and depended on my son to trim my toenails which he gladly did but,  could not very well be asked to do the rest of the rigmarole.

For the past two weeks, I had been toying with the idea of venturing out for a pedicure again but have been put off by the heat and humidity. The day before yesterday during our evening chat, my wonderful daughter in love suggested that I try a home pedicure. Considering the daily temperatures above 40 deg C, I readily agreed to give it a try and she booked for one online.

The slot that was allotted to me by The Urban Company, the service providers was 4.30 pm. The pedicurist was bang on time and rang the door bell exactly on time. On my asking him if I needed to provide anything to help him carry out his job, he said that he just needed a plug point to connect his foot bath and a tap to get some water.  He was wearing a mask and throughout his time at home, he did not remove it even once.

He then proceeded to unpack his goodies from this case.
He then opened the bag of tricks and pulled out this stool on which he was to sit on.
He next pulled out this foot bath.
Next, he pulled out a small case from which he took out all the tools of his trade and spread them out on a sheet.
Next, he filled the foot bath with water, plugged it in to heat the water up and proceeded to trim my nails while sitting on the stool that he had brought with him while I sat on my easy chair.

Once the water was hot enough, he had me soak my feet in it and proceeded to carry out the rest of the pedicure with efficiency and care. I was more than satisfied with the treatment.

He finished on time, just short of an hour from the time that he started and packed everything in his bag and left with a cheerful “bye bye sir!”.   The total cost including the tip that I gave the young man came to just a little over what I would have spent with my regular pedicurist.  I have no complaints on that score.

I am sold on this company’s service which offers many other services too and have decided to not only use more of them but, also refer my contacts to them.

Do you have a similar service available where you live?

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