A recent corporate fiasco highlights the importance of proper communication in Management. Here is an article in the BBC that explains what happened. This matter received a lot of attention in India as the new CEO is a person of Indian origin and that alone raised many eyebrows.
In my working life, I have had to dismiss employees or take other unpleasant actions and I have faced many agonising moments on deciding quite how to communicate my decision. It never was easy and I have always felt in retrospect, that I could have handled it differently.
I am glad that I don’t have to any more but, I can sympathise with others who have to.