I am currently unable to pay for any shopping done online as I am going through a problem with my bank’s net banking service due to my telephone number not being able to receive OTPs from them. This matter will take a few days to resolve and till it does I would not be able to use the internet banking service.
In the meanwhile, thanks to modern targeted marketing I came across an online bookshop offering some books on Indian Spiritual matters. I decided to buy two books to see how good they are and completed all the formalities till I came to the payment section. I then remembered about my current internet banking problem and gave up the exercise without concluding the transaction online.
This happened yesterday and this morning I was pleasantly surprised to receive a phone call from the online books shop wanting to know why I did not complete the transaction.
On explaining the problem of online payment that I was currently facing, the lady offered to send me the books on Cash On Delivery basis but, that would cost more as the courier companies charged collection charges at the time of delivery.
I then suggested to the lady that she sends the books by VPP and she was stumped. I had to explain what it was and she said that it was the first time that she was hearing about it. I asked her if she was a very young person and she said yes and I understood the reason for her not knowing about VPP.
In any case, she was reluctant to use the VPP system as it perhaps would mean going to the local post office whereas the courier companies collected from their office. I reluctantly agreed to her sending on COD basis.
The world has changed. People like me need to find ways to adjust to new ways! Including COD instead of VPP at extra cost.
Have you had any such experiences?