A friend from childhood who has followed my career throughout my life sent me this image on Whatsapp and asked me “Do you remember?” These were called sutar buttons, Sutar being Gujarathi for yarn. On researching for these for writing this post, I came across and interesting post about how to crochet these buttons. Difficult now to imagine, how much effort must have gone into making these buttons in large volumes.
That one question and that image took me down memory lane to the proverbial three score and ten years ago when as a student in Class IV wearing an all white uniform daily to school. The top and bottom both had buttons like these and we had to ensure that we had all the buttons intact as we were subject to inspections by the class teacher.
I was living with my Uncle and Aunt for that one year and every time one button came off, it was a chore reattaching it and often one had to find a new one which would be slightly of a different colour than the other buttons. My Aunt would patiently teach me to sew the button on and would closely supervise the effort.
Then came plastic buttons and the game changed for ever. Much easier to sew on and also longer lasting.
I spent almost a quarter century in the Tailor Trimmer trade and during all those years, never came across these buttons anywhere but, a quarter century later, I come across these. Simply mind blowing what?
My former colleague and friend MLB surprised me with a post on Facebook with a dedication of this song to me with the comments: “One of my favourite songs. I dedicate this song to my Guru Ramana Rajgopaul. 🌺🌺❤️🙏”
I have known MLB for nearly half a century and both of us have much to be nostalgic about the “good old days”. That he suddenly decided to surprise me with this dedication is really very touching and I am deeply thankful to him. Quite why he dedicated this particular song about a boxer is a mystery to me. I have, not to the best of my recollection, ever taught him to box nor ever boxed with him!
It is my turn to dedicate this post to him.
For those interested, the lyrics for the song are: Here is another mystery. Why is it called The Boxer?
I am just a poor boy Though my story’s seldom told I have squandered my resistance For a pocketful of mumbles Such are promises All lies and jest Still, a man hears what he wants to hear And disregards the rest When I left my home and my family I was no more than a boy In the company of strangers In the quiet of the railway station Running scared Laying low, seeking out the poorer quarters Where the ragged people go Looking for the places only they would know Lie la lie, lie la lie la lie la lie Lie la lie, lie la lie la lie la lie, la la lie la lie Asking only workman’s wages I come looking for a job But I get no offers Just a come-on from the whores on Seventh Avenue I do declare, there were times when I was so lonesome I took some comfort there La-la-la-la-la-la-la Now the years are rolling by me They are rocking evenly And I am older than I once was And younger than I’ll be But that’s not unusual No, it isn’t strange After changes upon changes We are more or less the same After changes we are More or less the same Lie la lie, lie la lie la lie la lie Lie la lie, lie la lie la lie la lie, la la lie la lie
The Blog world knows Chuck as Shackman. He spent many years with the Radio Shack and is quite knowledgeable about computers.
On the other hand, I was a textiles salesman and know very little about computers and / or its jargon. I depend on my son and daughter in love for help.
So, unsurprisingly, this exchange took place between me and Shackman in the Comments Section of my blog post, Customer Service 4.
Shackman – “Been there, done that – usually in my case it was a hardware glitch.”
YT -“Frankly, I don’t know the difference between hardware and software glitches but, I am not surprised that you too have had this problem. Some very capable geeks that I know get quite frustrated with poor mechanised customer service.”
I therefore have great pleasure in dedicating this post and the following cartoon to Shackman.
Nick commented on my post Customer Service – 4 as “I’ve had a lot of problems with online ordering. The screen freezes or I can’t work out how to get onto the next page or I want to amend something I’ve entered but can’t. Now I avoid online ordering unless there’s absolutely no alternative.”
SAW as”Just this morning my husband had to call a place half a dozen times to leave a message – the phone program would just hang up on him!”
Mike as “I’ve had the same problem with my phone company’s website. I just use them for the internet and have had the line go out several times over the past several years.
When I try to contact them via another internet access method, I can’t get through to customer service. Very frustrating.
Then I remember that their customer service doesn’t work well with the browser I use, so I try another one and, shazam, it works.
I just need to remember that the next time I need their customer service. I prefer contacting via chat, if possible, because it always seems to take forever when I try to get them on the phone.”
I wanted to buy a book from an online seller Flipkart just a while ago.
I found the book and tried to place an order and the screen simply froze after I entered my email address as required. I tried this a number of times and finally in exasperation went seeking help.
That was another nightmare as this particular problem is not listed in their alternatives of problems listed and there is no way to talk to them to explain. The only way I could contact them is what they call ‘the old fashioned way’ by mail.
I simply gave up in disgust and found another online seller.
In the process of trying to get my Health Card, I discovered that my Aadhar Card was not linked to my telephone number.
My son decided to get it linked and went to two places to find that I personally had to go so that my biometric details can also be updated. One of the places was The Kotak Mahindra Bank within our neighbourhood to which I could go as I did not have to climb many staircases to reach the counter.
I duly went there escorted by my son and was promptly attended to by a very friendly person in charge of the operations. Despite considerable problems with the software used to register all my details, he persisted, and got the process completed within a few minutes.
He was polite, considerate for my physical limitations and very efficient. To say the least, I was very impressed having had bad experiences with some other banks in the past.
I hope that someone from the Kotak Mahindra Bank reads this and passes my appreciation and gratitude to the person concerned and their own excellent ambience and organisation.